FAQs

Yes, you are allowed to change your NDIS service provider from one to another if you are not satisfied with the service provided or your goals in life have changed.

Yes, you are permitted to involve your family members in all the stages of NDIS related planning process.

Yes, it is essential to have a pre-planning before meeting with the NDIS providers. Having a clear idea about the goals you want to achieve when applying for access to NDIS helps you easily communicate your needs. Also, it ensures that you don’t forget anything about what you want to discuss, mention, or ask a question about.

There are three ways to manage your NDIS funding. These are Self-Managed, Plan-Managed, and NDIS-Managed. Let us discuss each way in brief below:

  • Self-Managed: Under this plan, you can either manage your funds by yourself or ask your family members or friends to manage your NDIS funds. This option gives you more flexibility and choice to decide what NDIS services you should buy to fulfil your dream goals.
  • Plan – Managed: Under this plan, you can choose your plan manager to manage your NDIS funds on your behalf. This implies that your plan manager is responsible for paying all your providers accurately and on time. Also, your plan manager can submit a claim to NDIS on your behalf.
  • NDIA Managed: Under this plan, you are free to choose an NDIS provider eligible to manage your NDIA funds on your behalf. This implies that your chosen NDIS provider manager is responsible for paying all your providers accurately and on time.
No, you need not pay anything extra on top of the finding provided by NDIS on behalf of the Australian government.
Yes, there is a limit to the amount as determined by the National Disability Insurance Scheme (NDIS). The approved and authorized NDIS service providers can charge up to the maximum amount as mentioned in the NDIS price guide which is available on the NDIS website.

The NDIS supports people with care and services who are suffering from significant and permanent disabilities. The support services help disabled people live independently and achieve their goals. The various support services include the following:

  • Core support

NDIS provides support to disabled people by helping them perform daily activities like bathing, dressing, dining, etc., The caring and experienced staff also assist in transportation through cars and buses. The support services also aim at engaging them in social and recreational activities to build up life skills and confidence.

  • Capability building

Support is given in developing the skills for improving daily living through diet and exercise, maintaining social interactions, and developing positive approach and coordination abilities. NDIS also assist them to get proper accommodation, managing funding, or even getting suitable employment through training and counseling.

  • Capital expenses

This includes a capital support budget for home modifications, purchasing equipment for mobility and personal care, and specialized disability accommodation.

If you are above 65 and don’t have an existing NDIS plan, you will not be eligible to receive NDIS funding. However, you may avail of home care packages at the age of 65 or above.
If you have not received approval for NDIS funding but still want to avail of the services, you can pay privately to get immediate services.